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Continue reading →: From Zero to Photographer : How I Grow Her at KTP
At KTP, every newcomer gets a professional headshot. It’s a small but important step—your first official picture as part of the team. For years, I handled this myself. As a hobby photographer, it was my little side project. But recently, I decided to pass the camera to someone new. Christina…
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Continue reading →: MBRS Hands-On Training Which I Fail.
MBRS (Malaysian Business Reporting System) is an online platform developed by SSM for the submission of financial statements, annual returns, and exemption applications in XBRL format. We are moving to MBRS era by mid of 2025. Last week we had our MBRS training for #ktp management. Sounds easy, right? Listen…
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Continue reading →: “Mr Koh, What’s Your Opinion?”… Why I’m Not Your Information Counter!
It was a bright Thurday morning, just after my usual kopi-O kosong had put me in an unusually cheerful mood. My senior colleague approached my table slowly, paperwork in hand, looking unsure as always. I knew what was coming next. “Mr Koh,” he began hesitantly, “can you give me your…
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Continue reading →: How to Contact Clients Without Being Ignored
Dear #KTP Team, Lately, many of our clients are ignoring unknown calls due to the rise in scam or banker calls. Some have even stopped answering all unfamiliar numbers, including ours! To ensure smooth communication, follow these steps before calling a client. ♥️Step 1 : Send a WhatsApp Message First…
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Continue reading →: The Case of the Missing Manual On Orientation 👽👽👽
During our newcomers onboarding program, we have one golden rule … speak up. If something doesn’t make sense, tell us. And true to their nature, Gen Z newcomers don’t hold back. So, as part of our usual practice, we asked them to list down any issues they encountered while learning…
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Continue reading →: 说你又不听!”…. Why Newcomers Drive Managers Crazy
Today, I had a casual discussion with my managers about our past newcomers. Our conversation immediately reminded me of that infamous moment in the Singapore parliament, where a politician openly quoted in Cantonese: “说你又不听,听又不懂,懂又不做,做又做错,错又不认,认又不改,改又不服,不服又不说,不说你叫我怎么办?” One of my senior managers sighed deeply, shook his head, and repeated this iconic line. We…
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Continue reading →: The Most Important Skill for an Auditor … Skepticism
It all started when a junior staff passed me the audit planning file for review and approval. Just another routine review, I thought. But this file caught my attention. First thing I noticed: the year-end stock balance had increased dramatically—almost doubled! But when I glanced at the rental expenses, they…
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Continue reading →: Why I Insist Colleagues Present Audit Planning and Finalisation to Me in Person
“Why do we need to present in person?” “Can’t we just email or leave it on the system?” “I hate it because it make me nervous!” I get this question a lot from my colleagues, especially when deadlines are tight and everyone is juggling multiple tasks. Let me explain why…
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Continue reading →: The 3 Types of Employees
You’ve likely encountered employees who just don’t seem to improve—no matter how many times you address their performance issues. The key to solving this problem lies in identifying the root cause. Is it because they don’t know what they’re doing wrong? Do they lack the skills to improve? Or are…
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Continue reading →: “Why I Cannot Dink?!” – A Tennis Player’s Humbling Pickleball Journey
“I cannot dink!” I shouted in frustration, bursting into laughter. The coach, Malaysia’s top-ranked pickleball player, shook her head, trying to suppress a smile. The entire class chuckled as I stood there, paddle in hand, completely baffled by a shot that looked so simple yet felt impossible. Dinking (a soft,…


